Frequently Asked Questions

If you are planning on having us install, yes we do. Every job we do at Residential Home Solutions is custom to your project because each home is different. We have to be able to come out and assess your home to be able to see how best to serve your interests and your home's needs.

The estimate takes about an hour depending the amount of windows you want looked at and number of questions. Answering all your questions and getting you all the information for your project is our number one priority.

Our representatives are not a door-to-door salespeople. They work by appointment only and they make a Special Trip to meet with all homeowners/decision makers. Having both homeowners/decision makers at the appointment is NOT about making a sale. People tend to have different questions and priorites (design and technical). We find it is best to answer all questions and give accurate information/pricing in one apppointment rather than schedule multiple appointments to get all the information and questions answered. If all homeowners/decision makers are not at the appointment, it's improbable that the estimate for the scope of your project will be fully complete.

The safety of our representatives and customers are our number one priority. As a standard safety practice before we send our reps out to provide a quote, we verify that there will be an owner or owners present in the home so our reps are aware who they will be speaking with at the time of the appointment. If a customer would like to know the name of the rep coming to see them, we will gladly notify them the day of their appointment.

Yes, we do! When installing windows, we install one window at a time to cut down on the amount of cold air entering your home.

Residential Home Solutions is able to enlarge windows, but depending on the size and style you want, there may be some limitations. Set up a free estimate to learn more.

Yes, we do! We install egress windows for the most part of the year. We do not install egress windows in the winter because it is too cold to operate the equipment necessary to do the concrete cut.

Residential Home Solutions does sell windows direct to consumers for them to install. If you call our office at (509) 892-6460 with the sizes of your windows, we are able to give you an over the phone estimate.