Question 1

Do you have to come out to my home to give me an estimate?

Accepted Answer

If you are planning on having us install, yes we do. Every job we do at Residential Home Solutions is custom to your project because each home is different. We have to be able to come out and assess your home to be able to see how best to serve your interests and your home's needs.

Question 2

How long does the estimate take?

Accepted Answer

The estimate takes about an hour depending the amount of windows you want looked at and number of questions. Answering all your questions and getting you all the information for your project is our number one priority.

Question 3

Why do you need both of us at the appointment?

Accepted Answer

Our representatives are not a door-to-door salespeople. They work by appointment only and they make a Special Trip to meet with all homeowners/decision makers.     Having both homeowners/decision makers at the appointment is NOT about making a sale.   People tend to have different questions and priorites (design and technical).     We find it is best to answer all questions and give accurate information/pricing in one apppointment rather than schedule multiple appointments to get all the information and questions answered.     If all homeowners/decision makers are not at the appointment, it's improbable that the estimate for the scope of your project will be fully complete.

Question 4

Why do you need to know my spouse/partner/boyfriend/girlfriend/significant other's name?

Accepted Answer

The safety of our representatives and customers are our number one priority.     As a standard safety practice before we send our reps out to provide a quote, we verify that there will be an owner or owners present in the home so our reps are aware who they will be speaking with at the time of the appointment.     If a customer would like to know the name of the rep coming to see them, we will gladly notify them the day of their appointment.

Question 5

Do you install windows in the winter?

Accepted Answer

Yes, we do! When installing windows, we install one window at a time to cut down on the amount of cold air entering your home.

Question 6

Do you enlarge window openings?

Accepted Answer

Residential Home Solutions is able to enlarge windows, but depending on the size and style you want, there may be some limitations. Set up a free estimate to learn more.

Question 7

Do you cut in egress windows?

Accepted Answer

Yes, we do! We install egress windows for the most part of the year. We do not install egress windows in the winter because it is too cold to operate the equipment necessary to do the concrete cut.

Question 8

Do you sell just the product?

Accepted Answer

Residential Home Solutions does sell windows direct to consumers for them to install. If you call our office at (509) 892-6460 with the sizes of your windows, we are able to give you an over the phone estimate.

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Frequently Asked Questions

Do you have to come out to my home to give me an estimate?

How long does the estimate take?

Why do you need both of us at the appointment?

Why do you need to know my spouse/partner/boyfriend/girlfriend/significant other's name?

Do you install windows in the winter?

Do you enlarge window openings?

Do you cut in egress windows?

Do you sell just the product?

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