I love my new windows. They help moderate house temperature and quiet outside noise.
Special thanks to sales rep Dylan Averett. He actually stopped by the day before installation to take down existing hardware in preparation for workmen. And this was Memorial Day - yes, really. He had said he was a man of his work and he is. Earlier on in my decision process, I had asked him what will happen if there is some sort of glitch during or after installation. He said mistakes do happen but will always be made right. Well, there was a relatively minor glitch with the screen door of the slider so I called upon him again and the bottom line is the company replaced it with a new one. Many thanks also to installers and office folks who were always cordial and helpful. This was a big purchase for me and I am so pleased with it.